Who are we?
ShennaShannon is an online shop based in Singapore. We are most known for our fashionable and affordable accessories and apparels that can carry you from day to night! We aim to bring you the most comfortable and fashionable styles.
How to order?
Just click the 'Order Form' tab and fill in the order form with your email address and item code/name. A verification letter will be sent to your email within 24 hours. Upon verification of order, we would release payment details to you and you can proceed to make your payment. Payment must be made within 24 hours to secure your order.
What is the cost of shipping within Singapore?
Currently we ship via meetups, normal postage and registered postage solely in Singapore.
Sign up for our mailing list to get free normal postage.
Meetups will be done after office hours at City Hall/ Raffles Place/ Boon Lay.
Meetups:
Free-of-charge (Venue to be determined by us)
Postage Rate inclusive of packing materials
1 small item (accessory) - $1.00
1 item - $1.50
2 items - $2.00
3 items - $2.50
4~5 items - $3.35
1 bag - $2.55
1 pair of shoes - $2.55
Registered mail service is $2.50 on top of postage.
Sign up for our mailing list to get free normal postage.
Meetups will be done after office hours at City Hall/ Raffles Place/ Boon Lay.
Meetups:
Free-of-charge (Venue to be determined by us)
Postage Rate inclusive of packing materials
1 small item (accessory) - $1.00
1 item - $1.50
2 items - $2.00
3 items - $2.50
4~5 items - $3.35
1 bag - $2.55
1 pair of shoes - $2.55
Registered mail service is $2.50 on top of postage.
INTERNATIONAL SHIPPING
For Malaysia & Brunei – 4 – 10 working days*
Accessories & Apparels - SGD6.00 per item
For every additional item, it will be an extra SGD4.00 per item.
For all other countries worldwide - 6 – 14 working days*Accessories & Apparels - SGD16.00 per item
For every additional item, it will be an extra SGD10.00 per item.
*in addition to 1 – 3 working days of order processing
If you require a faster shipping option (Speedpost EMS, Express AirMail, DHL, FedEx), please do email us prior to placing your order. Extra charges would be incurred.
In the event that the parcel is returned to us due to incorrect delivery address provided by the customer, or if left unclaimed, the full redelivery postage cost will have to be accounted for by the customer.
Kindly note that any taxes or customs fees in regard to your parcel as deemed by your country's legal regulations are to be held responsible by the customer.
Accessories & Apparels - SGD6.00 per item
For every additional item, it will be an extra SGD4.00 per item.
For all other countries worldwide - 6 – 14 working days*Accessories & Apparels - SGD16.00 per item
For every additional item, it will be an extra SGD10.00 per item.
*in addition to 1 – 3 working days of order processing
If you require a faster shipping option (Speedpost EMS, Express AirMail, DHL, FedEx), please do email us prior to placing your order. Extra charges would be incurred.
In the event that the parcel is returned to us due to incorrect delivery address provided by the customer, or if left unclaimed, the full redelivery postage cost will have to be accounted for by the customer.
Kindly note that any taxes or customs fees in regard to your parcel as deemed by your country's legal regulations are to be held responsible by the customer.
Terms and conditions
1. We will not be responsible for lost or damaged item(s) should you opt for normal postage
2. We do not do reservations as we work on a first confirm first serve basis
3. Exchanges and refunds are on a case to case basis.
(ShennaShannon will check our parcels strictly before sending them out)
4. Measurements of items are taken with items laid flat on the ground. It's just an approximate. There may be a difference of 0.5".
ShennaShannon reserves the rights to reject a transaction at our own discretion
ShennaShannon reseves the rights to amend the T&C and promotions at any point of time. For any other enquries, feel free to contact us at [email protected].
2. We do not do reservations as we work on a first confirm first serve basis
3. Exchanges and refunds are on a case to case basis.
(ShennaShannon will check our parcels strictly before sending them out)
4. Measurements of items are taken with items laid flat on the ground. It's just an approximate. There may be a difference of 0.5".
ShennaShannon reserves the rights to reject a transaction at our own discretion
ShennaShannon reseves the rights to amend the T&C and promotions at any point of time. For any other enquries, feel free to contact us at [email protected].